Salon Manager
We’re seeking dynamic salon manager candidates to lead our team, elevate the client experience, and drive business growth while maintaining the friendly, stylish culture our guests love.
What You’ll Do
- Lead, coach, and inspire our stylist team to deliver outstanding service and build loyal clients.
- Recruit, onboard, and train stylists; build a positive, professional, and fun work culture.
- Hold team meetings, provide performance feedback, and support professional development.
- Ensure every guest receives exceptional service from booking through checkout.
- Resolve client concerns promptly, professionally, and with empathy.
- Promote retail products, memberships, and rebooking to enhance guest value.
- Oversee daily salon operations, including scheduling, inventory, supplies, and cleanliness.
- Maintain high standards of hygiene, safety, and operational readiness.
- Track KPIs and operational reports to identify opportunities for improvement.
- Manage scheduling to support demand and optimize revenue.
- Monitor salon performance metrics (service sales, retail sales, bookings, memberships).
- Support marketing and promotional initiatives to grow clientele and engagement.
- Leadership mindset: You naturally motivate teams and lead by example.
- Client-centric attitude: You truly care about guest experience and satisfaction.
- Organized & proactive: You can juggle operations, reporting, and team needs with ease.
- Detail-oriented: You pay close attention to quality, consistency, and the little things that elevate the client experience.
- Business savvy: You understand salon KPIs, scheduling, inventory, and revenue drivers.
- Good communicator: Clear, professional, and engaging with teams, clients, and vendors.
- Previous experience preferred (but not required).
- Flexible schedule, including holidays and weekends.
- Competitive pay (based on experience).
- Opportunity for performance-based incentives.
- Employee discounts on services and products.
- A fun, creative, and supportive work environment with room for growth.